SSM 2027 Expedition Intermittent Condition — 55168

modified · 2026-10-06T13:35:34-0600

Special Service Message · SSM 55168

This is a Special Service Message, not a recall. SSMs are informational notes Ford sends dealers about a known condition or a change in procedure. They are not repair orders, and they don't by themselves change what is covered.

Published: Sep 14, 2026
Applies to: Expedition (2027 model year)

Restrictions stated in the source:

Equipment: equipped with power running boards

Summary (official text)

Some 2027 Expedition/Navigator vehicles equipped with power running boards may exhibit an intermittent condition where the power running boards are unable to deploy or retract with a "Power Running Board Fault" message in the instrument panel cluster (IPC). Diagnostic trouble codes (DTC) C1008:15 and/or C1009:15 may be stored in the driver seat module (DSM). DTC U0208 and/or U0244 may also be stored in various other modules. Other DSM functions may be affected such as heated/cooled/memory seats. This may be due to the software in the DSM.<br /><br /> If the DSM does not respond during a network test, press the power seat adjustment switch then re-run the network test to see if DSM communication is restored. Engineering requires feedback for this action. Submit a Global Concern Report (GCR) indicating if DSM communication was restored after actuating the power seat adjustment switch, noting the DTCs present. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professional Technician System (PTS) Vehicle ID screen (vehicle identification number ÝVIN¨ requi

Sources

SSM 55168 (PDF, NHTSA document 11037315) — Sep 14, 2026
Data: NHTSA manufacturer communications file (datasets and APIs)

Details from NHTSA as of Oct 6, 2026. If NHTSA or Ford revises this notice, this post is updated and significant changes are noted in a reply. The linked documents are the authority, and a dealer can confirm whether it applies to your VIN.

Have you seen this on your vehicle? Share your model year and engine and what you or the dealer found.